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:: IMPORTANT ANNOUNCEMENTS

WebEMR
: If you are having basic issues, such as print, view, edit, e-sign, please click here to download the Active X controls. For additional setup information, please go to our software download page.

Note: We do not support Firefox browser for WebEMR applications.

:: CONTACT SUPPORT Technical Support Hotline
800-905-0084 option 3
24x7 (All Days)


Implementation
Menu
Transfer of Ownership for Servers Implementation signoff
Enterprise IT document Dictate station Programming Instructions
Dictating & CC Physician database Print manager rules
Dictation prompt recording instructions Feature options for Vianeta products
Dictation sequence & Dictate Instructions Vianeta Test Plans for Go Live
Work types & template submission
 

Transfer of Ownership for Servers

If the servers were ordered by Vianeta, then a transfer of ownership needs to take place.

Dell servers: please go to http://www.dellcustomercare.com. Go to 'Small Business' and then 'Ownership Transfer' under 'Account Maintenance'. All you need are the "Service Tags" on the servers in order to complete the transfer. 

Implementation signoff

Required for Enterprise and ASP clients. 

By signing this form, I acknowledge that Vianeta has delivered the following to my organization:
  • Vianeta software purchased as per the contract 
  • Professional services purchased as per the contract
Implementation sign off

Vianeta Enterprise setup and IT document

This is an IT document for Vianeta Customers who have a Vianeta Enterprise system. This document provides information on how to setup the Enterprise system on your network and the day-to-day IT maintenance of their hardware and for tasks such as data backup, purging, disk space utilization, anti-virus software, windows updates, and monitoring the health of their system etc. 

Enterprise setup and IT document

Feature options for Vianeta products

Options listed below are usually not active for all customers. Some options, such as "E-sign" are activated based on licensing agreement. Please review your contract or contact your account manager. Once activated, the option will be available via the Groups feature.

Transcription Desktop
  • Clone job: allows user to clone an e-sign job. The cloned job will contain all the content of the previous job and will be in 'Ready' status.
  • Delete Job (for Supervisor and MT): the status of the job is changed to deleted.
  • Edit Report: to create addendum to an e-signed job
  • Job Explorer Reports: statistical reports
  • View Specific Job (R): restricted search 

WebEMR
  • Advanced chart locator: provides additional fields to search
  • CC charts
  • Co-E-sign report: If attending physician is added to the report and this feature is active, then the attending physician will need to Co-E-sign the report.
  • Edit report: allows physicians and/or Medical Record users to edit the content of the report.
  • E-sign report: Electronically e-sign the report.
  • E-sign without password: physician can e-sign a report without enter the password the second time.
  • E-sign without review: physician can e-sign a report without actually opening the report.
  • E-sign override: only works with Co-E-Sign feature. A physician who needs to e-sign or Co-E-sign can check this option. Remaining physicians will not need to e-sign. Does not work if bulk e-sign option is being used.
  • Force review: only works with Co-E-sign feature. Attending physician will see the report for Co-E-signing only after the dictating physician has e-signed the report.
  • Proxy E-sign: a physician can authorize another physician to e-sign on his/her behalf. This feature is useful if a physician is planning a vacation and needs someone to e-sign their reports.
  • Reset to transcribed: only works with Co-esign feature. Allows the attending physician to reset the job status to transcribed.
  • Show backup document: user can see the old version by clicking on the status for each job.
  • Statistical reports
Auto Fax
  • Enterprise clients: require hardware, fax card, and fax software
  • ASP clients: please review contract for pricing information
  • Options: fax before E-sign OR fax after E-sign OR both.

Dictating Physician and CC Physician database

Dictating physician database: Please download the sample "dictating physician database" in excel. We need all fields in the same format to successfully bulk upload the physicians. Please review the comments on the header of each field.

CC physician database: Please download the sample "dictating physician database" in excel. We need all fields in the same format to successfully bulk upload the physicians. Please review the comments on the header of each field.
 
Dictating physician CC physician

Dictating sequence and Dictate Instructions

Included is a sample dictation sequence and prompt diagrams for "Medical Records, "Radiology", "Pathology". We need the sequence and prompts mapped out in this order so we can build the sequence on Vianeta Dictation System. If you have visio software, please ask you account manager to email you the 'vsd' file. Otherwise, hand write your changes and fax it to your account manager.

Also, included are the 'Radiology Dictate Instructions' for Dictaphone stations.

Sequence diagram for MR Sequence diagram for Radiology
Sequence diagram for Pathology Radiology Dictate Instructions

Dictate Station Programming instructions

If you are using Dictaphone or DVI station for dictation, please download the programming instructions.
Dictaphone Programming Instructions DVI Programming Instructions
DAC Programming Instructions

Dictation prompt recording instructions

Please use the instructions below to record the prompts for your dictation system. Please feel free to contact Vianeta Support if you have any questions.

1. Dial 1-866-399-6440
2. Enter Site ID: 104#
3. Enter Author ID: 999#
4. Enter Medical Record number: 111#
5. Enter Work Type: 1#

To listen to the recorded prompt: press 3 to rewind and playback
If the prompt sounds OK, press 9 to get job id.

Note: Please write down the job IDs and send your account manger an email with all the job IDs.

Print manager rules

Included is a sample "Print Agent Rules Worksheet". This will help your Vianeta implementation engineer understanding your print distribution requirements.
Print agent rules worksheet
 

Work types & Templates: How to submit templates to Vianeta?

In order for Vianeta to develop template, please send the template to Vianeta support in MS Word format. We will not accept faxes or any other format. Please review the sample MS Word template. Template is divided into four sections. 
  1. Header: Patient and hospital related information. This will show up on all pages
    Please highlight the areas that should populate from ADT and Patient information screen.
  2. Footer: Patient and hospital related information and page numbers. This will show up on all pages.
    Please highlight the areas that should populate from ADT and Patient information screen.
  3. Body: this is where the transcriptionist will type. You can include section headings and text in this section.
    Please highlight the areas that should populate from ADT and Patient information screen.
  4. Signature line: this is where the physician signature line, dictation & transcription date, and initials will appear.
    Please highlight the areas that should populate from ADT and Patient information screen.

Work type list: Please list all the work type names, IDs, mnemonics, TAT etc for each work type.

Sample Template Work type list
 

Vianeta test plans

Please review the test plans and customize them to match your work flow. We highly recommend that you extensively test the system before Go Live. 
Go live test plans
 

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